Penerapan Teknik Evaluasi Usability pada Prototype Aplikasi Berbasis Mobile: Kajian Literatur
Abstract
Mobile application development demands interfaces that are usable and user-friendly, making usability evaluation at the prototype stage essential. This literature review, rather than an empirical study involving direct user testing, examines usability evaluation techniques (including observation, interviews, questionnaires, System Usability Scale, User Experience Questionnaire, and heuristic evaluation) applied to mobile application prototypes. Searches were conducted through Google Scholar, ResearchGate, and accredited national journal portals covering 2025–2026, yielding 15 articles of which 12 were analyzed. This study aims to identify the strengths and limitations of each technique and their suitability for various scenarios. Findings show each technique offers distinct advantages: the System Usability Scale is practical and sensitive to design changes, the User Experience Questionnaire captures multidimensional user experience, and heuristic evaluation enables expert-based inspection without user involvement. Combining multiple techniques yields more comprehensive results. Technique selection should be aligned with evaluation objectives, available resources, and the stage of application development.
Keywords:
Heuristic Evaluation, Mobile Application, Prototype, System Usability Scale, User Experience QuestionnaireReferences
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